Terms of Service

1. Introduction and acceptance

DrawGrid.org is operated by seven, an individual operator ("we", "us", or "our"). These Terms cover our drawing tools, educational content, accounts, and subscriptions at https://drawgrid.org. By using the service, you agree to these Terms. If you do not agree, do not use it.

You must be at least 18 and legally able to enter into an agreement to create an account or purchase a subscription. If acting for an organization, you must have authority to bind it. Our Privacy Policy explains data handling; accepting these Terms does not itself give consent to optional tracking.

2. Service and digital delivery

DrawGrid provides browser-based drawing grids, image adjustments, composition guides, worksheets, and PNG and PDF downloads. This is a digital software service; no physical product is shipped. Educational content does not guarantee artistic improvement or particular printing results.

Images and drafts stay in your browser. Signing in does not provide cloud backup or synchronization. Keep your own copies: clearing browser storage or losing your device can erase drafts.

All drawing tools and export features are now free, without an account. New subscriptions are closed. The billing, cancellation and refund provisions below are retained for any historical transactions; they do not require payment to use the current tools.

3. Accounts and security

Free tools do not require an account. Account features use Google sign-in. Keep account details and your billing email accurate, protect your Google account, and do not share or resell access. Report suspected unauthorized access to seven.qwq027@gmail.com. DrawGrid does not ask for your Google password.

4. Subscription plans

All former Pro export features are free. See Free features for the current capabilities and output limits. No new monthly or annual subscriptions are offered.

5. Billing and automatic renewal

By subscribing and confirming payment at checkout, you expressly authorize Waffo Pancake, as Merchant of Record, to charge your selected payment method for the initial subscription and each subsequent monthly or annual renewal at the disclosed price until you cancel. Annual subscriptions are charged for the full year, not monthly installments.

Waffo handles checkout, payment collection, applicable transaction taxes, receipts, and payment-related refunds and disputes. DrawGrid provides the product and product support. Purchases also follow the Waffo Buyer Terms and Conditions shown at checkout. These Terms govern product use and additional refund rights we provide.

Unless indicated otherwise, listed prices exclude applicable taxes. Checkout shows currency, taxes, and the total before confirmation. Your bank may apply conversion fees. Refer to your receipt for seller and transaction details.

Price changes will be disclosed before the affected renewal with an opportunity to cancel. They do not change the price of a period already paid for.

6. Cancellation

Sign in with the Google account used at checkout, open Manage billing, select “Cancel future renewals”, and confirm. You may also email seven.qwq027@gmail.com from your account email with your order reference for cancellation assistance.

The billing page distinguishes a request from confirmation by Waffo. If cancellation stays pending or fails, contact support. Cancel before the next renewal to prevent the next charge. Confirmed cancellation stops future renewals; access continues through the remaining paid period unless refunded or otherwise validly ended.

Cancellation does not automatically refund earlier payments or delete your account. Signing out, clearing browser data, or stopping use does not cancel a subscription. See our account deletion information.

7. Refund policy

First subscription: 7-day refund window. You may request a full refund within 7 calendar days of your first successful subscription charge, for either a monthly or annual plan. No usage-percentage condition applies. This offer covers your first subscription purchase, not each renewal or a later resubscription.

We will arrange correction of verified duplicate or erroneous charges. If a problem on our side prevents delivery and cannot be resolved, we will arrange a refund for the undelivered service. For a verified outage of core paid features lasting more than 72 consecutive hours due to our service, contact us for a proportionate refund or an extension agreed with you.

Outside these cases, fees for started periods are generally non-refundable. Canceling an annual plan does not itself create a right to a refund for unused months. These limits never override mandatory consumer rights or rights under the applicable Waffo buyer terms, including applicable withdrawal or cancellation rights.

Email seven.qwq027@gmail.com with your account email, transaction reference, and reason, or apply through the Waffo Buyer Portal linked in your order confirmation. A request sent within the 7-day window remains timely if reviewed later. Do not send full card numbers, security codes, or passwords.

We aim to acknowledge requests within 2 business days and submit approved refunds to the provider within 5–10 business days. Actual bank posting times vary. A full refund ends the Pro access associated with that payment.

8. Billing disputes

Contact us or Waffo with your transaction reference if a charge is unfamiliar or incorrect. We encourage contacting support first, but this does not limit your right to contact your bank or a competent authority or use a statutory remedy.

9. Artwork and intellectual property

You retain your rights in your images and original artwork. You must have the rights required for source material, including in exported files. You may use lawful outputs for personal, educational, and commercial drawing workflows. DrawGrid does not claim ownership of your original work.

Our original lessons, branding, software, and site design remain protected by applicable intellectual-property laws. Exporting files does not transfer rights in third-party images or site content. Use such material according to its license and applicable law. Report rights concerns to our contact email with the relevant URL and an explanation.

10. Acceptable use

Use DrawGrid lawfully. Do not infringe intellectual-property or privacy rights; create or distribute unlawful, exploitative, fraudulent, or harassing material; introduce malware; bypass payment or security controls; overload or abusively scrape the service; resell account access without permission; or falsely imply endorsement.

11. Data and privacy

Our Privacy Policy covers account records, local drafts, tracking, retention, and requests. Card details are handled by Waffo Pancake and its payment providers in checkout and are not stored by DrawGrid. Canceling Pro does not automatically erase an account used for free features.

12. Warranties and liability

To the extent permitted by law, the service is provided “as is” and “as available”. We do not guarantee uninterrupted operation, compatibility with every device, preservation of local files, or suitability for every project.

To the extent permitted by law, we are not liable for indirect, incidental, consequential, or punitive losses. Our total liability arising from the service is limited to the amount you paid for DrawGrid subscriptions in the 12 months before the event giving rise to the claim. These limits do not remove mandatory consumer guarantees, refund rights, or any liability that cannot lawfully be limited.

13. Term and termination

These Terms apply while you use the service. We may restrict or terminate access where reasonably necessary to address material breaches, fraud, security threats, or legal obligations. Contact support if you believe a restriction is mistaken.

If we permanently end a paid service or your paid access for a reason other than your breach, we will arrange a proportionate refund of prepaid, unused access. You can stop using the service and request account deletion by email; active renewals must be canceled separately.

14. Resolving concerns

Contact us to try to resolve concerns informally. Nothing here removes mandatory protections under the law applicable to you or prevents a claim before a competent court or consumer authority.

15. Changes and general provisions

Material changes will be announced at least 14 days before taking effect through a prominent website notice or email, except where law or urgent security needs require a faster change. We will update the version and date above. Changes do not remove rights attached to completed purchases.

If a provision is unenforceable, the remaining provisions continue to apply. These Terms, plan details accepted at purchase, and applicable Waffo transaction terms describe the relevant service agreement; mandatory legal rights take precedence.

16. Contact

Operator: seven (individual operator of DrawGrid). For product support, billing, refunds, cancellation assistance, privacy, security, or legal concerns, email seven.qwq027@gmail.com. Online cancellation is available through Manage billing.